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FAQs

  • What exactly is Luma?
    Luma is a super simple online tool designed specifically for tutors to quickly create and download professional invoices in PDF format. It’s built to save you time and hassle.
  • Who is Luma for?
    Luma is perfect for any tutor – whether you’re just starting out, tutoring part-time as a side hustle, or have a growing client base but don't need a complicated, all-in-one platform.
  • Do I need any special software to use Luma?
    Nope! Luma runs right in your web browser. You just need an internet connection to access it and a PDF reader (which most devices have) to view your downloaded invoices.
  • How fast can I create an invoice with Luma?
    Lightning fast! Many tutors find they can create and download a complete, professional invoice in 2mins. It's designed for speed and simplicity.
  • Does Luma store my client details or past invoices?
    Luma is focused on simplicity and your privacy. We do not store your client records or your generated invoices on our platform. You download your invoices directly to your device.
  • Can I customise my invoices?
    Luma provides clean, professional templates with essential fields. While you can't change the design layout, you can add your specific details, session info, and personalized notes.
  • How much does Luma cost?
    Luma offers one straightforward plan for just £35.99 per year, which works out to only £2.99 per month. No hidden fees or complicated tiers, just clear value.
  • What does my yearly subscription include?
    Your subscription gives you unlimited invoice generation, instant PDF downloads, access to all future feature updates, and priority customer support. Everything you need, all year.
  • How do I cancel my subscription?
    You can cancel your annual subscription renewal anytime through your account settings. If you have any trouble, just reach out to our support team for a hand.
  • What if I need help using Luma?
    We're here for you! If you have questions or run into any issues, you can reach our support team directly via email at alexandermak71@gmail.com. We aim to get back to you quickly.
  • Can I request new features?
    We love hearing from our users! While we can't promise every request, we welcome your feedback and ideas. Luma is built for tutors, so your input helps us make it even better.
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